Privacy Policy

Last updated: 1 January 2026

Affordable Pallets ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website at ampshir.com ("the Site") and who interact with our business. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

Contact details: Name, email address, phone number and business address provided when you submit an enquiry form, request a quote or contact us directly.
Business information: Company name, industry type and details of your packaging or pallet requirements as described in enquiry messages.
Technical data: IP address, browser type, operating system, referring URLs, pages viewed and time spent on the Site. This data is collected automatically through cookies and server logs.
Communication records: Records of correspondence between you and our team, including emails, phone call notes and form submissions.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your enquiries and provide quotes for our products and services
To process and fulfil orders for pallets, crates, boxes and related products
To communicate with you about your orders, deliveries and account
To improve our website, products and customer service
To comply with legal obligations and resolve disputes
To send you relevant information about our products and services, where you have consented to receive such communications

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and to collect analytical data about how visitors use the Site. You can manage your cookie preferences through the cookie consent banner displayed when you first visit the Site, and at any time via the cookie settings icon in the bottom-left corner of the page. For more details, please refer to our Cookie Policy.

4. Disclosure of Information

We do not sell, rent or trade your personal information to third parties. We may share your information with:

Our employees and contractors who need access to fulfil your order or respond to your enquiry
Third-party service providers who assist us with website hosting, analytics and email communications, subject to confidentiality obligations
Government authorities or law enforcement agencies where required by law

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure and destruction. These measures include secure server infrastructure, access controls and regular security reviews. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Act, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your personal information, subject to our legal obligations
Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint about how we handle your personal information, please contact us:

Affordable Pallets
16 Devon Road, Ingleburn, NSW 2565
Phone: (02) 9829 6899
Email: info@ampshir.com